Terms of Service

1. Acceptance of Terms & Associated Agreements

By accessing or connecting your Xero account to the Bulk Contact Manager application (the "Service"), provided by Jolo Vita (KvK 87189437, registered in the Netherlands) ("we", "us", or "our"), you agree to be bound by these Terms of Service.

By agreeing to these Terms, you also acknowledge and agree to our Privacy Policy and our Data Processing Agreement (DPA), which governs how we process your Xero data on your behalf.

2. Subscriptions, Fees, and Beta Features

The Service may offer both free beta features and paid subscription tiers. We reserve the right to modify pricing, introduce new fees, or change the scope of free features at any time. Any changes to paid subscription fees will be communicated to you in advance, and you will have the option to cancel your subscription before such changes take effect.

3. Billing, Taxes, and Cancellations

• Payment Processor: All financial transactions and subscription payments are securely processed through our third-party gateway, Stripe. By subscribing to a paid tier, you agree to comply with Stripe's service terms.
• Automatic Renewal: Paid subscriptions are billed on a recurring basis (e.g., monthly or annually). Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date through your account settings or Stripe's customer portal.
• Taxes and Fees: Displayed prices may be exclusive of value-added tax (VAT), goods and services tax (GST), or other local sales taxes. Stripe Tax will automatically determine, calculate, and apply the appropriate statutory taxes at checkout based on your provided billing address and Tax ID. You are responsible for providing accurate location and tax identification data.
• Refunds: To the maximum extent permitted by applicable law, all fees paid for the Service are non-refundable. Discontinuing your use of the Service or disconnecting your Xero tenant mid-cycle will not entitle you to a prorated refund for the remaining period.

4. Account Security and Authorization

By connecting a Xero organization to the Service, you warrant that you are an authorized administrator or representative of that organization with the legal right to view, modify, and delete its data. You agree not to abuse the Service through automated scraping, malicious payloads, or excessively high-volume requests that degrade the infrastructure.

5. Execution Only & No Legal Advice

The Service is provided strictly as a technical utility to assist with bulk data management and data anonymization within your connected Xero account. We do not offer legal, tax, or compliance advice. You are solely responsible for ensuring that any data deleted, modified, or anonymized using this Service complies with your local statutory retention laws, tax regulations, and privacy frameworks (including but not limited to the GDPR, CCPA, and APP).

6. Data Modification & Irreversibility

You acknowledge that utilizing the "Anonymize" or "Archive" features will permanently modify or overwrite contact data within your Xero account. We cannot restore or recover data that has been intentionally overwritten or anonymized by you. You are strongly encouraged to maintain independent backups of your Xero data prior to performing bulk actions.

7. "As-Is" Warranty

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the accuracy, reliability, or availability of the Service. We do not guarantee uninterrupted connectivity with the Xero API or that the Service will be completely error-free.

8. Limitation of Liability

To the maximum extent permitted by applicable Dutch law, in no event shall Jolo Vita be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data loss, business interruption, or fines/penalties imposed by tax authorities or data protection regulators resulting from your use of the Service.

In no event shall our total aggregate liability to you for all damages exceed the amount you have actually paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim (or €0 if you are utilizing a free tier or beta period).

9. Termination

You may terminate this agreement at any time by disconnecting the Service from your Xero dashboard. We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if we determine that you have violated these Terms or pose a security risk to our infrastructure.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Netherlands. Any disputes arising out of or related to these Terms or the Service shall be brought exclusively before the competent court of the District of Central Netherlands (Rechtbank Midden-Nederland).

11. Contact

For legal questions regarding these Terms, please contact legal@bulkcontactmanager.com.